We take your privacy seriously, whether you’re visiting our websites or contacting us in other ways. We know that sharing your information with us takes great trust, so we want you to be confident it’s being looked after.
Please read through this statement carefully as, by disclosing your information to us, you consent to the collection and use of your information in the manner described.
Cookies on our websites
Like most websites, we use data from our servers as well as cookies to get a better understanding of the way people use our websites. We don’t collect personal information that would identify you, unless you choose to share that with us. When using our websites you don’t have to give any personal data to us – doing that is voluntary.
What are cookies?
A cookie is a small piece of data, which is stored on your device (eg. computer or mobile device).
- collect anonymous data on how visitors use our websites
- allow targeted advertising on other websites
We don’t store any information that would identify you personally in the cookies we create, but we do look at trends and patterns to try to improve your experience of using our website.
How you can manage cookies on your device
You don’t have to do anything to accept cookies set by Hope and Homes for Children: by continuing to use this site you are giving your consent to receive them.
If you want to restrict or block cookies, you need to do this by changing the settings in your browser to reject them from this site. You can do this through your browser settings. For more information see this guide to disabling cookies for different browsers , or see your browser's help function or handset user manual.
(Please note that we can't be responsible for the content of external websites.)
Please be aware that restricting or blocking cookies may impact on the functionality of the Hope and Homes for Children website.
Cookies that we use
Here are a list of the cookies that we use and what we use them for. In common with many sites, we have classified them as:
- necessary – cookies required to enable key functions on our site such as registration for events or downloading information
- Wufoo (third party) - we use wufoo forms for event sign ups
- performance – used to enhance site performance. These cookies don’t collect information that identify a user. All information that these cookies collect is aggregated and therefore anonymous
- Google Analytics and GetClicky (web analytics) - used to track the performance of the website - popular content, entry and exit points, browsers and hardware used etc to monitor site performance
- functionality – used for particular site functions that are not essential to using this site
- AddToAny (third party) - when sharing content on social media channels via the website’s share buttons
- advertising – used to place Hope and Homes for Children advertising on third-party sites
Session cookies are placed on your device for the duration of your browsing session, and are deleted when you close your browser. Persistent cookies will remain for a certain number of days or months.
Other websites, such as social media sites, may also set cookies if you click on links to their site
How do we use this information?
We analyse trends and patterns in the data cookies provide us so that we can improve your website experience. It helps us to identify problems with the website, ensure we are giving users the information they need, and to monitor the number of people we are reaching with our work.
We don’t share any personal data that you supply, although we may share information about general user trends with our partners and donors. We also don’t track user behaviour after you have left our site, although you may see Hope and Homes for Children banners or advertisements on other websites.
Advertisements on other websites
After visiting our websites, you may see personalised banner advertisements on other websites. This relates to content which has been viewed whilst browsing our websites on your computer or other devices.
We use reputable third party specialist partners to do this, again using cookies placed on your computer or other device. You can block cookies from your browser if you would like to prevent this. Read more on how to block cookies.
All your transactions are secure and meet strict compliance standards including HMRC, the Charity Commission, Payment Card Industry (data security standards) and the Data Protection Act.
This means any data sent to and from our secure servers, is encrypted to prevent any possible fraud. Credit card details are not kept following a transaction. Our online donations are managed by WorldPay (for single credit or debit card donations) and Rapidata (for Direct Debits) and donations can also be made through the third-party PayPal service as well as through other third party sites including but not limited to Just Giving and Virgin Money Giving.
Third party websites
We may update this policy from time to time and shall indicate on this page when changes have been made.
All the data we collect and store is managed in strict accordance with the Data Protection Act (1998); Privacy and Electronic Communications Regulation (PECR) and the General Data Protect Regulation (GDPR).
Updated 24 May 2018